This Acceptable Use Policy explains what users may and may not do with Real Estate CRM Pro. It protects customers, contacts, signers, students, recipients, third-party providers, and the platform.
Lawful Business Use
You may use Real Estate CRM Pro only for lawful real estate, brokerage, marketing, training, and client-service purposes. You are responsible for ensuring your use complies with applicable law, brokerage policies, MLS and vendor agreements, platform rules, and professional duties.
Prohibited Conduct
- Do not send spam, unlawful bulk email, deceptive messages, phishing, malware, or communications that hide or misrepresent the sender.
- Do not use the service for harassment, threats, hate, discriminatory housing practices, steering, protected-class targeting, or unfair or deceptive marketing.
- Do not upload or transmit viruses, malware, exploit code, credential dumps, or files intended to harm systems or people.
- Do not scrape, import, enrich, or use data without the rights, permission, or lawful basis required for that data.
- Do not upload, publish, share, or generate content that infringes intellectual-property rights, privacy rights, publicity rights, MLS rules, or vendor restrictions.
- Do not attempt to bypass rate limits, authentication, billing limits, storage limits, feature limits, share-token controls, or security controls.
- Do not access, test, download, modify, or disclose data that does not belong to you, except through an authorized responsible-disclosure process.
- Do not resell, white-label, or provide Real Estate CRM Pro as a separate hosted service unless we expressly agree in writing.
Real Estate and Fair Housing
You may not use the service, automations, campaigns, AI outputs, audience lists, lead routing, listing recommendations, or reports in a way that violates fair-housing, anti-discrimination, lending, advertising, brokerage, or professional rules.
Uploads and Public Content
You are responsible for documents, photos, videos, PDFs, listing sheets, course materials, signatures, logos, and other files you upload. Public reports, videos, booking pages, course pages, listing collateral, and signature links must not expose confidential, unlawful, misleading, or restricted content.
Enforcement
We may investigate suspected violations and may remove content, disable public links, suspend sending, throttle usage, restrict integrations, suspend accounts, or terminate access when needed to protect the service, customers, recipients, third parties, or legal compliance.